Riding Beyond Limits Coaching Privacy Policy

Our contact details  

Name: Alison Sandford 

Address: 11, Forge Meadow, Harrietsham, Maidstone, Kent. ME17 1JE 

Phone Number:07845631356 

E-mail: ridingbeyondlimits@gmail.com 

Website: rblcoaching.co.uk 

The type of personal information we collect  

We currently collect and process the following information: 

• Name 
• Email address 
• Phone number 
• Home address 
• Payment method details 

How we get the personal information and why we have it 

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

• To correspond 
• For marketing purposes 
• To take payment for services 

We also receive personal information indirectly, from the following sources in the following scenarios: 

• Contact made through Social Media 

We use the information that you have given us in order to  

• Correspond 
• Marketing 
• Taking Payment for services  

We do not currently share this information with third parties 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Name: Alison Sandford 

Address: 11, Forge Meadow, Harrietsham, Maidstone, Kent. ME17 1JE 

Phone Number:07845631356 

E-mail: ridingbeyondlimits@gmail.com 

(b) We have a contractual obligation. 

(c) We have a legal obligation. 

How we store your personal information  

Your information is securely stored  

• on external hard drive.  
• Locked cabinet for hard copies. 

We keep contact and payment method details for three years. We will then dispose of your information by removing all copies from the hard drive. 

Your data protection rights 

Under data protection law, you have rights including: 

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at ridingbeyondlimits@gmail.com, Phone: 07845631356 if you wish to make a request. 

How to complain 

If you have any concerns about our use of your personal information, you can make a complaint to us at Alison Sandford Address: 11, Forge Meadow, Harrietsham, Maidstone, Kent. ME17 1JE, Phone Number: 07845631356  |  E-mail: ridingbeyondlimits@gmail.com 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address:             

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Helpline number: 0303 123 1113 

ICO website: https://www.ico.org.uk